TQM
What is total quality management (TQM)? Total quality management (TQM) is a customer-oriented process that aims for continuous improvement of business operations. It ensures that all employees and their work align to common goals of improving product or service quality, showing continuous enhancement and improvement through continuous feedback. Strong support and commitment from the management is a key factor and principle that could influence the success of implementing a TQM system in the organisation. Further, employee involvement in the process and effective, transparent communication help successfully establish and manage the TQM system. The entire TQM system implementation process is divided into phases, namely the planning phase, doing phase, checking phase and acting phase. Successful implementation of a TQM system will be possible only by training employees involved in it. This Zoe training course will empower you with a complete and detailed understanding and knowledge of total quality management. Since total quality management is a known concept recognised and practised by all departments and organisations. a The knowledge gained through this training course will help you undertake higher roles and responsibilities related to quality management in any organisation or industry, thereby increasing the scope for our career progression and development. .
What's Included
- The main objective of this Total Quality Management (TQM) training course is to empower professionals with— detailed knowledge and information about total quality management the required skill, understanding and confidence to partake in and play a significant role in the implementation of a total quality management system in the organisation, in turn supporting career growth and progression the necessary confidence and knowledge to train other professionals on total quality management the ability and knowledge to contribute to organisational growth and development by delivering better quality, following the requirements of clients the confidence, experience and understanding to check existing processes and procedures followed within the organisation for adherence to standards set and suggesting changes if required the required skillset and capabilities to work with advanced tools and concepts to set up total quality management systems within the organisation the knowledge, confidence and experience to work in any organisation or industry in quality management related roles, thereby increasing avenues for career growth and progression.
Course Trainer
